Shipping and Returns
Awesome custom designs take time! Your order should arrive approximately 10-15 business days after being shipped depending on the design and quantity ordered. If you have questions about your order please contact us at firstname.lastname@example.org .
For orders that do not include products with custom printed designs, items are expected to be delivered between 1-4 business days after shipping, depending upon your unique location and excluding weekends, holidays, unexpected delays, and/or periods of high volume (i.e. special sales). If your order is taking longer than expected, we will keep you updated via email.
All domestic orders ship for $3.99. Our goal is to win you over with our quality products, not lose you over high shipping.
For international shipping, the average arrival is 10 to 30 business days after shipping, however, this depends on the location.
International orders ship for $25 unless over two lbs.
If your purchased item has been washed, dried, or altered in any way, Lady Brigade will not accept it for exchange or return unless there was a defect in the garment before washing or alteration.
If you are dissatisfied with your purchase, the product may be returned or exchanged only within 30 days after you receive the order.
Returns and exchanges will take approximately 2-3 weeks to be processed and credited to your account or your original payment method. Your refund will be the cost of the returned item with the shipping charges subtracted (unless the returned item is defective or different from its description).